Privacy Policy

Last updated on 13-Dec-2022
Effective date 13-Dec-2022

This privacy policy describes the policies of Terra International Ltd, Bul. Nikola Petkov,52, I 1618, Bulgaria, e-mail:, phone: +393889513905 regarding the collection, use and disclosure of your data that we collect when you use our website ( ). (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service.
We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The Amended Policy will become effective 180 days after the posting of the Amended Policy on the Service, and your access to or continued use of the Service after that date will constitute your acceptance of the Amended Policy. It is therefore recommended that this page be reviewed periodically.

Information gathered:
We will collect and process the following personal information about you:

E-mail address
Cell phone

How we collect your information:
We collect/receive information about the user in the following way:

When a user fills out the registration form or otherwise submits personal information
interacts with the website
From public sources

How we use user information:
We will use the information collected about you for the following purposes:

Creating a user account
Customer order management
If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after we have received your consent and then only for the purpose or purposes for which we have granted consent, unless we are required to do otherwise by law.

How we share your information:
We will not transfer your personal information to third parties without asking for your consent, except in limited circumstances as described below:

Marketing agencies
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and to keep it no longer than is necessary to fulfill that purpose.

We may also disclose your personal information for the following: (1) to comply with laws, regulations, court orders, or other legal process; (2) to enforce contracts you enter into with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

Retention of user information:
We will retain your personal information for between 90 days and 2 years after your account has been inactive or for as long as necessary to fulfill the purposes for which it was collected, as specified in this Privacy Policy. We may need to retain some information for longer periods, such as for data retention/relationships in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, which does not identify you (directly or indirectly), may be retained indefinitely.

User rights:
Depending on the applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal data to another entity, withdraw the consent you have given for the processing of your data, the right to complain to a legal authority, and other relevant rights under applicable laws. To exercise these rights, you may write to us at We will respond to your request in accordance with applicable law.
You can opt out of direct marketing communications or profiling by us for marketing purposes by writing to us at
Please note that if you do not allow us to collect or process the personal information requested or withdraw your consent to process it for the purposes requested, you may not be able to access or use the services for which the information was requested.

Cookies etc.
To learn more about how we use and your choices regarding these tracking technologies, please see our Cookie Policy.

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot assure or guarantee the security of the information you transmit to us and you do so at your own risk.

Complaints/Data Protection Officer:
If you have any questions or concerns about the processing of your data that are available with us, you can send an e-mail to Terra International Ltd, Bul. Nikola Petkov,52, e-mail: We will address your concerns in accordance with applicable law.

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